Privacy Policy

When you place an order or create an account, we collect the details you provide, such as your name, email address, phone number, billing or shipping address, and order information. If you contact us, we use the information in your message to respond and provide support.

Our store uses essential browser storage and cookies to support shopping-cart and account sessions. Your light or dark theme preference is saved in your browser. Our hosting or security services may process technical request information, such as IP address and browser details, to deliver and protect the site.

We use order and account information to process purchases, arrange delivery, provide order updates and customer support, maintain store security, and meet applicable legal obligations. We do not sell personal information.

We send transactional messages related to orders, payments, shipping, and support. This policy does not mean that you have been subscribed to promotional email; any marketing communication must be handled in accordance with the choices and legal requirements that apply to you.

Payments are handled by the payment provider selected at checkout. ARTEX does not store full payment-card numbers on its own application database. Payment providers, delivery carriers, email delivery services, hosting providers, and other operational vendors may process the information needed to provide their services. Their own privacy policies and terms apply to their services.

We may disclose information where required by law or where necessary to protect the store, our customers, or our legal rights. If you follow a link to another website, that website's privacy policy governs its handling of your information.

We keep personal information for as long as reasonably needed to provide store services, maintain order records, resolve disputes, and meet legal requirements. We use reasonable safeguards to protect information, but no internet transmission or electronic storage system can be guaranteed to be completely secure.

Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, subject to legal record-keeping requirements. To make a request or ask a privacy question, please contact us through our contact page.

• Contact ARTEX support

We may update this policy as our store or legal obligations change. The revised version will be posted on this page with its updated content.